About the Study
York County Libraries (YCL) commissioned a Service Optimization Study, funded by the York County Community Foundation, to ensure our libraries remain sustainable, innovative, and responsive to the needs of our community.
Conducted by experienced library consultants, the study addresses challenges posed by rising costs, changing demographics, and evolving technology. The recommendations aim to strengthen library services, maximize resources, and maintain libraries as valuable community hubs for years to come.
Why was the study conducted?
Libraries in York County and throughout Pennsylvania face increasing financial challenges due to:
- Rising operational costs.
- Stagnant state funding.
- Shifting community needs and expectations.
The goal of the study is to provide options to strengthen library services, maximize resources, maintain libraries as valuable community hubs, and ensure financial sustainability while meeting the evolving needs of York County residents.
How will my local library be affected?
Click on the purple arrow below each library’s name for more details.
FAQs:
Key Facts
State Funding
Library funding has remained stagnant for many years, creating significant challenges. While Pennsylvania’s total allocation to public libraries was $93.2 million in 2008, it is now 78.7 million—far below what inflation-adjusted funding would require.
Pennsylvania Libraries
YCL’s proactive approach has been recognized as innovative compared to other Pennsylvania libraries facing similar challenges.
Cost Efficiencies Target
We are seeking cost efficiencies through adjusted hours, pooled staffing, and other operational improvements, linked with our goal to bring compensation to market levels and ensure sustainable staffing.
More about the Study
What did the study find?
- Efficient Operations: YCL operates efficiently, but uneven funding and low usage at some locations create challenges.
- Evolving Needs: Community expectations have grown to include a focus on digital resources, flexible services and programs for teens, children and families.
- Staff Challenges: Library employees are dedicated but face challenges related to understaffing and below-market pay.
- Community Value: Libraries remain essential, offering free resources, access to existing and new technologies, and safe spaces for connection
What did the study recommend?
- Focus on Well-Used Libraries: Strengthen high-performing libraries by enhancing hours, programs, and collections.
- Streamline Services: Transition underutilized locations to efficient service models, such as pop-up or station libraries, boutique or mini boutique to meet targeted needs.
- Improve Accessibility: Invest in technology, self-service options, and innovative partnerships to reach more residents.
- Sustainability Efforts: Transition from renting to owning facilities to reduce long-term costs.
- Community Engagement: Expand partnerships with municipalities, schools, and businesses to enhance programs and services.
What changes can you expect?
- Library Hours and Services: Some libraries will experience reduced hours based on usage data to align with peak community needs.
- Library Upgrades: Facility improvements; update library staffing profiles to meet growing demand.
- New Opportunities: Seek to sustain locations for long-term library services.
A Vision for the Future
York County Libraries are evolving to meet the needs of 21st-century learners. By implementing the Service Optimization Plan, YCL aims to create vibrant spaces where the community can connect, learn, and grow, while ensuring financial sustainability for years to come.
This forward-looking approach allows YCL to continue a streamlined, responsive model to serve all of York County.