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Frequently Asked Questions
Before you contact us, be sure to read through our list of
frequently asked questions.
If you don't find an answer to your
question, email
us.
Q: Why can I only place 5 holds?
A.Our automated system provides all the residents of York
County with the ability to place holds at any one of our libraries and then
choose the pickup location. That means that the ability to move "on hold"
items from one library to another is a big part of that function.
With the present limit, our patrons placed 83,000 holds last year.
Unfortunately, with the present resources that we have at this time, we are
not able to increase the limit of holds in our library system. As
soon as we are able to increase the number of holds that can be placed by
any patron, be assured that we will do that. We know how much our patrons
would appreciate this added service.
Q: Do you have (a specific item)?
A: To check on the availability of a specific
item within the York County Library System, click on the Catalog tab at
the top of any page and follow the directions on the screen.
Q: How do I get a library card? Does it
cost money?
A:
Membership is free to residents of
York County.
You can apply for an temporary card
online in order to use the POWER
Library. A permanent card, available at your local library, is required for all
other services. Click on the blue Get A Card tab
at the top of any page for more.
Q: Can I find out what books I
have out?
A: Yes. Click on the My
Account tab that appears at the top of any page. Enter the barcode number
that appears on the back of your library card and then click on
Login.
Click on Items Out
to see what materials you have checked out.
Be sure to log out when you are done.
Q: Can I renew my books
online?
A:
Yes. Click on the red Renewals
tab that appears at the top of any page. Enter the barcode number that
appears on the back of your library card and then click on
Login. Click on the
Checked Out/Renew Here link.
In the list, check the box next to any item you would like to renew. Click
on the Renew button.
You may renew your items twice.
To renew everything you have out, click in the
checkbox in the blue band above the first item. Then click on Renew.
Please Note: If the item is on hold for
someone else, or if it is a DVD or VHS tape, you will not be able to renew
the item. Call your home library for assistance.
Q: Can I place a
hold online?
A: Yes. Click here for step-by-step instructions on
placing a hold using the online catalog.
Q: Can I request items not
owned by a library in the York County Library System?
A: Yes, Interlibrary Loan is
available, but only in person at any of the
York County Libraries. For more information,
click here.
Q: Do you
have any online databases that I can search?
A: Yes. The POWER Library
is available both in library and from home. Click on the POWER Library
icon at the top right corner of any screen. At
the Power Library welcome page, click on the
appropriate link depending on whether you are in a library or at
home. If you are at home, select the name of your
library and enter the barcode from the back of your library card. Then click on the name of the database you want to use to get
started.
Q: Do you have information
on local history and genealogy?
A: Local history and genealogical materials
are available within the York County Library System in the
Pennsylvania Room, part
of Hanover Public Library. Materials can also be found at the
York County Heritage Trust and the
local Family History Center. For more,
click here.
Q:
Do you have the local newspapers on microfilm?
A: Microfilm of the Hanover and York newspapers is available
in the
Pennsylvania Room, part
of Hanover Public Library. The
York County Heritage Trust has the York Daily Record from 1822 through the present and the
York Dispatch
from 1925 through 1971. The library at
York College has the York Daily
Record from 1971 through the present.
Q: Do you have any
job openings?
A: Job openings, when available, are posted on
this page.
Q: Are you open (on a specific holiday)?
A: In general, holiday closings are noted
on each library's home page. To be sure, however, call your library to
inquire. Click here for links to the
library home pages. Normal hours of operation are listed in the column on
the right of each home page.
Q: Do you provide proctoring services?
A: The availability of proctoring varies from
library to library. Please call the library you would like to use to
inquire.
Didn't find your
answer on this page?
Email us.
We will try to provide you with an answer within two business days.
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