Q: Why can I place only 2 holds?

A. Our automated system provides the residents of York County with the ability to place holds on items that belong to any of our libraries and then choose the pickup location. That means that moving "on hold" items from one library to another is a big part of that process.

With the previous limit of 5, our patrons placed 83,000 holds last year.  Unfortunately, with the resources that we have at this time, we are not able to sustain that level of activity in our library system. As soon as we are able to increase the number of holds that can be placed by individual patrons, be assured that we will do that. We know how much our patrons would appreciate this added service.


Q: Do you have (a specific item)?

A: To check on the availability of a specific item within the York County Library System, check our catalog.  Your can search by keyword or, using the drop-down menu, by title, author, subject, or genre.  A good way to find an item quickly is to search by keyword for a word or two from the title plus the author's last name; for example, associate grisham.


Q: How do I get a library card?  Does it cost money?
A: Membership is free to residents of York County.  Click here to find out more about obtaining a card.


Q: Can I find out what books I have out?

A: Yes.  Click here for our catalog, then click on My Record.  Log in and then click on Items currently checked out.
 

Q: Can I renew my books online?

A:  Yes.  Click here for our catalog, then click on My Record. Log in and then click on Items currently checked out.  Click on the Renew All button or check the items that you want to renew and click on the Renew Selected button.

You may renew your items twice.  Please note: If the item is on hold for someone else, or if you have renewed it twice already,  you will not be able to renew the item. 

You can also renew books in person at any library or by telephone during library hours.


Q:  Can I place a hold online?

A:  Yes.  Click here for the online catalog.  Search for the item you want.  When you find it, click on the Request button near the top of the page.  On the next screen enter your last name and barcode and choose a pickup location.  Click on Submit.  You should get a confirmation screen telling you that your request was successful.  If you have problems, call your local library for help.

Holds can also be placed in person at any library or by telephone during library hours.


Q: Can I request items not owned by a library in the York County Library System?

A:  Yes, Interlibrary Loan is available at any of the York County Libraries.  You can call or visit your local library to have the request placed for you, or you can request the item online.  For more information, click here.


Q: Do you have any online databases that I can search?  

A:  Yes.  The POWER Library is available both in-library and from home. Click on the Resources button on the home page or the POWER Library button on the right side of the menu at the top of most screens. At the Power Library welcome page, click on the in a library link or, if you are at home, select the name of your library and enter the barcode from the back of your library card.  Then click on the name of the database you want to use to get started.


Q:  Do you have information on local history and genealogy?

A:  Yes we do!  All information can be found here.


Q:  Do you have the local newspapers on microfilm?

A:  Microfilm of the Hanover and York newspapers is available in the Pennsylvania Room, part of Guthrie Memorial Library in Hanover. The York County Heritage Trust has the York Daily Record from 1822 through the present and the York Dispatch from 1925 through 1971.  More information and resources can be found here.


Q: Do you have any job openings?

A: Job openings, when available, are posted on this page.


Q: Are you open (on a specific holiday)? 

A:  In general, holiday closings are noted on each library's home page.  To be sure, however, call your library to inquire.  Click here for links to the library home pages.  Normal hours of operation are listed in the column on the right side of each home page.


Q: Do you provide proctoring services?

A: Click here to find out which libraries offer proctoring services.

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