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Questions and Answers
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Q: Why can I place only 2 holds? A. Our automated system provides the residents of York County with the ability to place holds on items that belong to any of our libraries and then choose the pickup location. That means that moving "on hold" items from one library to another is a big part of that process. With the previous limit of 5, our patrons placed 83,000 holds last year. Unfortunately, with the resources that we have at this time, we are not able to sustain that level of activity in our library system. Q: Do you have (a specific item)? A: To check on the availability of a specific item within the York County Library System, check our catalog. A good way to find an item quickly is to search by keyword for a word or two from the title plus the author's last name; for example, u grafton or evanovich fifteen. Q: How do I get a library card? Does it cost money? A: Membership is free to residents of York County. Click here to find out more about obtaining a card. Q: Can I renew my library card online? A: Yes. Click here and fill out the renewal form. Renewal may take up to 3 days. We will contact you via email when your card is ready for use. You may also renew your card by telephoning your library directly or by stopping by your library. If you have purchased a non-resident card, you must visit the library to renew your card and pay the renewal fee. Q: Can I find out what books I have out? A: Yes. Click here for our catalog, then click on Login. Log in and then click on My Account. On the next screen, click on Items currently checked out. Q: Can I renew my books online? A: Yes. Click here for our catalog, then click on Login. Log in and then click on My Account. On the next screen, click on Items currently checked out. Click on the Renew All button or check the items that you want to renew and click on the Renew Selected button. You may renew your items twice. Please note: If the item is on hold for someone else, or if you have renewed it twice already, you will not be able to renew the item. You can also renew books in person at any library or by telephone during library hours. Q: Can I place a hold online? A: Yes. Click here for the online catalog. Search for the item you want. When you find it, click on Request it . On the next screen log in using your last name and barcode and click on Submit. If the pickup location is not correct, click on the drop-down arrow and choose a pickup location. Click on Submit. You should get a confirmation screen telling you that your request was successful. If you have problems, call your local library for help. Holds can also be placed in person at any library or by telephone during library hours. Q: Can I request items not owned by a library in the York County Library System? A: Yes, Interlibrary Loan is available at any of the York County Libraries. You can call or visit your local library to have the request placed for you, or you can request the item online. For more information, click here. Q: Do you have any online databases that I can search? A: Yes. Click on the Databases button in the menu across the top of most screens to see what is available. Q: Do you have information on local history and genealogy? A: Yes we do! All information can be found here. Q: Do you have the local newspapers on microfilm? A: Microfilm of the Hanover and York newspapers is available in the Pennsylvania Room, part of Guthrie Memorial Library in Hanover. The York County Heritage Trust has the York Daily Record from 1822 through the present and the York Dispatch from 1925 through 1971. More information and resources can be found here. Q: Do you have any job openings? A: Job openings, when available, are posted on this page. Q: Are you open (on a specific holiday)? A: In general, holiday closings are noted on each library's home page. To be sure, however, call your library to inquire. Click here for library phone numbers and normal hours of operation. Q: Do you provide proctoring services? A:
Click here
to find out which libraries offer proctoring services. |
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